** Orders placed on business days before 3pm are shipped within 24 hours. Only items which are not marked as backorder.
Help - Main
Here you can find the mos frequently asked questions. ln case you don't see an answer to your question, you can contact us via email. Please send your questions to email@example.com.
|Shipping charges||30 Day Return Polcy||PayPal||My Account|
|Delivery time||Returns||Credit Card||Gift Cards|
|Order Tracking||Refunds||Debit Card||Special Orders|
Delivery within the United Kingdom (UK):
Orders placed before 2pm will be shipped on the same day. The delivery time will be 3 to 4 days, unless stated otherwise in the product description. For delivery in the UK we charge £ 6.99, Our delivery partner is DHL.
From a order value of £ 200.00 and onwards, we deliver shipments free of cost.
Delivery to foreign countries:
Delivery within Europe (DHL Europe)
For delivery to Austria, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, Rumania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Switzerland, we charge £ 12,90.
Additional Charges and Remote Area Charges must be paid for by the customers.Orders before 2pm will be shipped on the same day. The delivery time will be 3 to 5 days, unless stated otherwise in the product description.
Delivery outside of Europe (DHL Europe)
For delivery to Bosnia Herzegovina, Iceland, Croatia, Russia, Serbia, Turkey, Ukraine, Belarus , we charge £ 12,90. Additional Charges and Remote Area Charges must be paid for by the customers. Orders before 2pm will be shipped on the same day. The delivery time will be 3 to 14 days, unless stated otherwise in the product description.
In the rare case of a product not being available or being sold out, we will inform the customers of an extended delivery time.
All orders placed before 2pm will be shipped on the same business day. Delivery time within the UK is usually 3 to 4 days. Orders within Europe usually take 3 to 7 business days. International order takes 3 to 14 days.
Directly after your order has been shipped, we send you an email with a tracking code. With this tracking code you can track the status of the order online.
In the rare case that an item does not fit, is damaged or is simply not what you expected, you can return the product within 30 days.
You must return the item in an unused and unsoiled condition, complete with their original packaging, within 30 days of receipt. You can only return items, if they are unused and in their original packaging and have all of the barcode tags intact and attached to the items. If either the goods or the packaging are not in a re-saleable state, then we may refuse your return request.
Returns within the UK
You are responsible and have to carry the cost of the returns. For international returns, please contact us directly and we are trying our best to find a solution. firstname.lastname@example.org
After recieving the returnded goods we are checking them for damages. Always send items back including the packaging and all lables. If the returned goods are elegible for a refund we will refund the money with the payment type used within a week.
After placing your order, you will be transferred to the PayPal website. There you can complete the payment.
In our SSL encrypted website you can place and pay your order with MasterCard or Visa. You will have to verify your purchase with enterring your MasterCard Secure or Verfied by Visa code.
In our SSL encrypted website you can place and pay your order with your debit card.
In the My Account section, you can review your order history, manage your shipping and invoice adresses, create a wish list and track your orders.
You can bu gift cards online. Click on Gift Card and you will be directed to the order form.
If you can't find an item in our online shop or if you don't see the size you need, do not hesitate to contact us. Our staff will go the extra mile to help you find your product even if it is not in our product assortment. Contact us via email and tell us what you need. A staff member will reply within 24 hours and help you. email@example.com